Categories of Information Collected

Information You Provide to Us

We collect information you provide to us, including but not limited to when you register for an account, complete a transaction, link an external account to the Services, sign up to receive our email updates, fill out a form, or when you communicate with us. The types of information we may collect include your name, phone number, email address, username, password, government-issued identification numbers and/or copies of government-issued identification cards, services or products requested, and any other information you choose to provide.

Information We Collect Automatically from our Services

When you use our Services, we automatically collect information about you as follows:

• Transaction Information. We collect information in connection with each transaction you engage in via the Services, including transaction time, amount of transaction, counterparties to each transaction (if any), and other transaction details.
• Log Information:  We collect standard server logs in connection with your use of our Services, including the type of browser you use, access times, pages viewed, IP address, and the web page you visited before navigating to,  or after navigation away from, the SFN Site.
• Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Location Information:  With your permission, we collect precise location from your mobile device in connection with your use of our mobile app. We may also derive your approximate location from your IP address.
• Information Collected by Tracking Technologies:  We may use various technologies to collect information in connection with your use of our Services. The technologies we use include the following:
  • Cookies, which are small files that are sent to your computer or mobile device when you visit a website.  Cookies allow our SFN Services to recognize your browser or device and track your usage each time you visit. You can usually decline or remove cookies through your browser or device, but doing so may interfere with your use of SFN Services; and 
  • Local storage, which stores data locally in your browser, including user preferences; and
  • Pixel tags, which are small blocks of code often used in connection with cookies. Pixel tags (or web beacons) may be placed on our websites and emails, and allow us to track website usage, including to determine when emails have been opened andacted upon.

Information From Other Sources

We collect information from other companies and associate that with the information we collect about you. For example, in connection with your creation of an account, we may collect information about you from identity verification services, including your prior addresses and names. Also, if you use your credentials from a third-party social media
service to log into your SFN Services account, we may collect information from that service, such as your name and other account information, in accordance with the authorization procedures determined by that service.

Security

SFN takes reasonable measures designed to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. In particular, we implement reasonable security practices and procedures designed to protect the confidentiality and security of this information in accordance with, and prohibit disclosure other than as permitted by, this privacy policy. We also use reasonable measures designed to limit access to the information we collect about you to employees that have a business reason to know such information.

Transfer of Information to the U.S. and
Other Countries

SFN is based in the United States and the information we collect is governed by U.S. law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law. Where this is the case, we will take appropriate measures to protect information about you in accordance with this Privacy Policy.

Our use of Personal Information

Sharing of Personal Information

We may use your information to:

• Provide, maintain, and improve the SFN Services;
• Process transactions and send notices about your transactions;
• Resolve disputes, troubleshoot problems, and provide customer service;
• Prevent and investigate  violations of our terms and conditions and protect the rights and property of SFN and others;
• Measure, and monitor trends, activities, and usage of the SFN Services;
• Personalize the SFN Services, including by delivering targeted content or advertisements;
• Send you targeted marketing, and promotional offers we think will be of interest to you;
• Verify your identity; and
• Carry out any other purpose described to you at the time the information was collected.

We may also disclose any information we collect about current and former customers with non-affiliated third parties as follows:

(1) With non-financial companies and financial service providers that perform services on our behalf, including identity verification services, fraud prevention services, and email marketing services;

(2) With other companies as permitted by law and for our everyday business purposes, such as to process transactions, maintain accounts, respond to court orders and legal investigations, or report to credit bureaus. For example, in connection with our everyday business purposes or as permitted by law, we may share information about you as follows:

§  To comply with an applicable law or regulation, or in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process;

§  To protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability; 

§  To protect the rights, property, and safety of SFN or others;

§  In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of SFN’s assets to another company; and

§  With your consent or at your direction, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.

(3) We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

(4) We may also include your information in the leads that are sold to fulfillment agencies in order to complete and deliver requested products and services.  We do not sell your information to third parties, but only to fulfillment companies and agents that we work with to deliver requested products and services.  

Social Sharing Features

The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa.   Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features. By associating an account managed by a third party with your SFN account and authorizing SFN to have access to this information, you agree that SFN may collect, store, and use this information in accordance with this Privacy Policy.

Advertising and Analytics Services Provided
by Others

We may allow others to provide analytics services and serve advertisements on our behalf. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and online services, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by SFN and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites or online services, and better understand your online activity. You may be able to opt out of having third parties use your web browsing information for behavioral advertising purposes, by visiting www.aboutads.info/choices. You may also be able to opt out of having third parties use information collected through apps for behavioral advertising purposes by visiting your mobile device operating system settings.

Your Choices

Account Information

You may access and update your account profile information by logging into your account via our Services. When you close your account, we may retain certain information as required by law or for our legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.  

Promotional Communications

You may opt out of receiving promotional communications from SFN by following the instructions in those messages. Please note that if you opt out, we may still send you transactional or relationship messages, such as those about your account or our ongoing business relations.

Location Information

If you initially consent to the collection of precise location information by SFN via our mobile app, you should be able to subsequently stop this collection through your device operating system settings or by removing our mobile app from your device. You understand and agree that disabling location information may limit the SFN Services available to you.

Cookies and Local Storage

Most web browsers are set to accept cookies and local storage by default. If you prefer, you can usually choose to set your browser to remove browser cookies or clear local storage. Please note that if you choose to remove or reject these technologies, this could affect the availability and functionality of our Services.

Mobile Push Notifications/Alerts. With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You should be able  to stop receiving these messages by changing the notification settings on your mobile device. 

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@safefamiliesnetwork.com